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Privacy Policy

PEATECH.NG - No. 1 Software Development Company in Nigeria > Privacy Policy

Privacy Policy

Updated Date: December 1, 2024

1. Introduction Welcome to PEA TECH (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, engage with our services, or interact with us in any capacity.

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

2. Information We Collect We collect information to provide better services to all our users. The types of information we collect include:

a. Personal Information:

  • Full Name (first and last name)
  • Email Address
  • Phone Number
  • Billing and Mailing Address
  • Payment Information (credit/debit card details, banking information)
  • Account Credentials (username and password)
  • Identification Documents (where necessary for identity verification)
  • Business or Company Details (if applicable)

b. Non-Personal Information:

  • Browser Type and Version
  • IP Address and Geographic Location
  • Device Information (hardware model, operating system)
  • Cookies and Tracking Technologies
  • Website Interaction Data (pages visited, time spent, click data)
  • Referring URLs and Access Times

c. Information Collected from Third Parties:

  • Social Media Profiles (when you link your accounts or interact with our content on social platforms)
  • Public Databases and Government Records
  • Marketing Partners and Analytics Providers

3. How We Use Your Information The information we collect is essential to provide a seamless user experience. We use your information in the following ways:

  • Service Delivery and Management: To provide, operate, and maintain our services.
  • Transaction Processing: To manage payments, send invoices, and confirm purchases.
  • Communication: To respond to inquiries, provide customer support, and notify you about changes to our services.
  • Marketing and Promotions: To send promotional emails, offers, newsletters, and updates about new services (opt-out available at any time).
  • Security and Fraud Prevention: To ensure the security of our platform, detect unauthorized activities, and protect against fraud.
  • Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
  • Internal Research and Analytics: To analyze user behavior and improve our website, products, and services.

4. Sharing Your Information We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers and Partners: We share data with trusted third-party providers who assist in operating our business, including payment processors, hosting services, and marketing agencies.
  • Legal Obligations: We disclose information when required by law, legal requests, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
  • Marketing Collaborations: With your explicit consent, we may share data with partners for joint marketing campaigns.

5. Data Security We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encrypted Data Transmission (SSL/TLS protocols)
  • Firewalls and Intrusion Detection Systems
  • Restricted Access to Sensitive Data
  • Regular Security Audits and Vulnerability Assessments

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. Users are encouraged to take precautions, such as using strong passwords and avoiding public networks when accessing our services.

6. Data Retention We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of information and legal obligations.

  • Account Data: Retained until the account is deleted.
  • Transactional Data: Retained for at least 7 years for tax and audit purposes.
  • Marketing Data: Retained until you opt-out or request deletion.

7. Your Rights and Choices As a user, you have several rights concerning your data, including:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
  • Data Portability: You can request a copy of your data in a portable format.
  • Withdrawal of Consent: You may withdraw consent for data processing at any time.
  • Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
  • Objection to Processing: You have the right to object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at [contact email/phone].

8. Cookies and Tracking Technologies We use cookies, web beacons, and similar technologies to track user activity and collect data to improve our services. You can manage cookie preferences through your browser settings.

  • Necessary Cookies: Essential for the basic functionality of the website.
  • Analytical Cookies: Collect information on user interaction to improve site performance.
  • Marketing Cookies: Used for targeted advertising and promotional activities.

9. Third-Party Links Our website may include links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage users to read the privacy policies of third-party sites before providing any information.

10. Children’s Privacy Our services are intended for individuals over the age of 18. We do not knowingly collect data from children under 18. If we become aware of such collection, we will delete the data immediately.

11. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we will notify users via email or website alerts. Your continued use of our services after changes are made indicates acceptance of the updated policy.

12. Contact Us If you have any questions or concerns regarding this Privacy Policy, please reach out to us.

Thank you for trusting PEA TECH with your personal information.